Privacy Policy for HOMEFAX
Effective Date: 3/24/2025
1. Introduction HOMEFAX (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our mobile application available on iOS and Google Play (the “App”).
2. Information We Collect We collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Profile image
- Property addresses
- Deed copies for verification
- Payment information (if applicable)
b. Property Information:
- Property details including address, type, year built, square footage, HOA affiliation
- Inspection notes and media (photos, videos, documents)
- Homeowner documentation such as warranty logs, service logs, contractor logs
c. Device Information:
- Device ID
- IP address
- Location data (collected during inspections for validation)
- Usage statistics
3. How We Use Your Information We use collected information to:
- Create and manage user accounts
- Facilitate inspections and property reports
- Manage property documentation
- Communicate via notifications, emails, and SMS
- Provide access management to family, friends, and renters
- Offer contractor recommendations and services
- Ensure security and compliance
- Improve app functionality and user experience
4. Sharing Your Information We may share your information with:
- Inspectors and contractors associated with your property
- Other users to whom you grant access (property managers, renters, family, friends)
- Service providers (e.g., background check services, payment processors, notification services)
- Legal or regulatory authorities when required by law
5. Data Transfers HOMEFAX allows property data transfers between users with required acknowledgment documentation. The transfer includes property information and related documentation.
6. Data Retention We retain your personal information for as long as necessary to provide services and as required by law.
7. Your Rights and Choices You have the right to:
- Access and update your personal information
- Delete your account at any time
- Adjust notification preferences
- Transfer property data with consent
8. Security Measures We use administrative, technical, and physical security measures to protect your personal information.
9. Children’s Privacy The HOMEFAX App is not intended for children under the age of 13. We do not knowingly collect data from children.
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify users of any significant changes.
11. Contact Us For questions or concerns regarding this Privacy Policy, please contact us at:
- Email: info@homefax.com